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Sue at home: Brussels Ia Art. 17/18 against US platforms

Most US platforms try to push disputes into Californian arbitration. EU consumers don't have to accept this - the Brussels Ia Regulation grants them home jurisdiction.

By Sophie Vogel6 min

What Brussels Ia Art. 17/18 says

The Brussels Ia Regulation governs jurisdiction in cross-border disputes within the EU. Art. 17/18 grants special consumer protection: consumers can always sue the provider at their own domicile, regardless of where the provider is based.

Importantly: this applies even if the provider is outside the EU - provided it directs its activities at EU member states. For a platform with a German-language UI and euro payment, this is virtually always given.

In several cases the ECJ confirmed: mere availability of the platform in a member state's language regularly suffices to establish 'direction' (e.g. Pammer/Hotel Alpenhof, C-585/08).

Arbitration clauses: why they're usually invalid

Almost all US platforms include clauses in their ToS pushing disputes into Californian arbitration. This is mostly invalid against EU consumers.

In C-191/15 (Verein für Konsumenten­information v. Amazon) and C-498/16 (Schrems v. Facebook) the ECJ clarified: arbitration clauses that block consumers from their home jurisdiction are invalid under unfair-terms control (Dir. 93/13 Art. 3).

This holds even if the clause is formally 'plain' - protection is substantive, not merely formal. The consumer can ignore the arbitration clause and sue at their home court.

Practical consequences

As a German, Austrian, or Swiss consumer you sue Riot, Epic, Microsoft, Meta, Twitch, etc. in your own home city - mostly Berlin, Munich, Vienna, Zurich. No flight to California, no English proceedings, no US lawyer.

The platform must appear or loses by default judgment. That's surprisingly straightforward - most US providers have EU representatives who appear for them. For pure US providers without representation, default judgment is the standard outcome.

Enforcement runs either via EU recognition rules or - for pure US providers - via the Hague Service Convention. Both routes are established and practically workable, especially where the platform has European assets.

When B2B constellations get harder

Home-jurisdiction protection applies only to consumers. For B2B constellations (e.g., Amazon sellers, professional Twitch streamers with affiliate status, trading accounts on crypto exchanges), the picture becomes more complex.

There the contractually agreed venue applies in principle - but not unconditionally. The P2B Regulation 2019/1150 contains its own protections for business platform users, and Brussels Ia Art. 25 limits clause enforceability.

In big cases we assess individually: home jurisdiction via P2B, place of performance under Brussels Ia Art. 7, or arbitration under UNCITRAL rules. The choice makes the difference between a 6-month proceeding at your own seat and an 18-month one in California.

Author

Sophie Vogel

Partner · Rechtsanwaltskammer Berlin

Focus: GDPR & data protection, Consumer protection for digital services, Gaming law, Platform compliance.

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